Support

For help with NomadBite, email hello@codolie.com. Include your app version, phone model, and the scan ID if available. Do not send passwords, payment details, or sensitive medical information.

A scan is slow or failed

Use a clear photo of one menu page, check your connection, and keep the app open while it processes. Results depend on menu size and clarity. Use Resume if processing times out; check your scan history before submitting again.

Preferences and food restrictions

Set your diet and restrictions in your profile. Custom foods are matched against detected English ingredient names. A missing ingredient or allergen is not proof of safety: confirm with restaurant staff. Nutrition values are estimates and portions can differ.

Accounts, purchases, and the waitlist

Delete your account from the You tab. For data exports, guest-scan deletion, credit problems, or waitlist removal, contact us at the address above. For App Store billing and refund requests, use Apple’s purchase support.